FAQS

Check Out Our Common Questions About Our Services

Do you have proper insurance and workers compensation?

Yes, we have a valid commercial liability and auto policy. A COI is available upon request. Our workers compensation is valid and a copy of the certificate is available upon request.
Do I need to be home for work to be done?

No, it’s a personal preference if you want to be present while work is being performed
I'm ready to move forward. How do I accept your proposal?

To accept the proposal, please sign and return at your earliest convenience via mail or email.
Do you offer emergency services?

Yes, we do.
How to prevent oak wilt?

You can deter the overland spread by the insect by ensuring that trees are never wounded between April 1 – October 15, especially in areas of the state where oak wilt is a concern.
Will wood chips be left after stump grinding?

Yes, chips stay in place after stump grinding. The chips are organic material and can be used to protect from having a large void from the stump
What form of payment do you accept?

We accept cash, checks, and all major credit cards.
Do you offer discounts? (senior, first responder, etc.?)

When quoting projects, we price at the lowest price possible.
Will someone other than MTS be performing my tree work?

MTS does not use subcontractors. Only our crew will be on-site performing work.
Do you offer payment plans?

Unfortunately, we do not offer payment plans.
What are your payment terms?

We ask that you pay for services at the time of completion.
Are crew members certified to use your equipment?

Yes, all crew members are Mobile Crane Operator Certified by the NCCCO
Will there be damage to my property?

During your pre-quote walk-through, any risks will be noted and presented to you on the quote. We strive to avoid any damage by utilizing crane trucks, mats, and other equipment.